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Smokey Point Concrete – Arlington and Sedro Woolley

“Nice approach covered many different scenarios, well done.”

“This was an awesome class. Thank you!”

“Learned more about how to deal with different people.”

“Andy gave us some great ideas on what to say and not say in customer service.”

“Overall good workshop-liked role playing and handling different situations.”

“You seemed to be very knowledgeable. Very prepared rolled with the humor of the drivers.”

“The interaction was fun and it helped. Good stories.”

“Learning about how to deal better with the customers in different situations.”

“Andy gave us some great ideas on what to say and not say in customer service.”

“Fun Class! Andy did a great job! I have been in CS for many years and I learned some different ways to handle calls.”

“Workshop was great! Involved student participation, kept light not stuffy-great job!”

“Thank you for coming and taking the time to share your knowledge and your desire to improve our customer service.”

“Thank you!”

“We need to have this session gone through each year for new people.”

“Very good job Andy, this is a difficult part of life dealing with people and receiving negativity and turning them to positives.”

“Had a great time!”

“There was a lot of information given and it will take awhile mentally to sort through it and let it sink in.”

“Thank you for your time – there are things outlined in this course that very easily apply to everyday situations – not just customer service applications.”